MediaMax Migration Update
The effort to migrate our current customers to Streamload MediaMax is still in full swing, and tomorrow our engineers will be upgrading one of our database servers to the new MediaMax backend architecture. The small number of members that are affected by the database maintenance will notice that their accounts will be in read-only status between 10:00 AM and 6:00 PM Pacific Standard Time on Wednesday, October 5. This status means that a read-only status banner will appear at the top of the account, and you will not be able to upload, edit, move, or copy files and folders during the maintenance period. Having said that, here’s the good news: if your account is affected by the maintenance, downloads will be free for the time that your account is in read-only.
Our systems engineers will be making their best effort to minimize tomorrow’s maintenance period. For additional systems news, please check out our Service News page. If you have any questions at all, feel free to contact our support staff at support@streamload.com. We have a great customer support team that will be happy to answer any questions you might have about the service.
Thanks again for your patience!
posted by Maxine @ 2:55 PM
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